HDSS Care

HDSS Care is designed to provide long-term continuity and reduced service costs after the initial installation warranty expires. It is ideal for homeowners who want ongoing protection without paying full service rates.

Extended parts & labor warranty beginning after the initial 1-year installation warranty
Replacement of defective cameras, NVRs, or power components due to manufacturer defects
Unlimited remote support (offline cameras, app access, playback issues, diagnostics)
Firmware updates for cameras and NVR when applicable
Priority scheduling over non-members
Discounted service-call rate for on-site visits
Out-of-Warranty Benefit:
10% discount on labor
10% discount on replacement parts