HDSS Virtual Guard
After-hours activity at businesses—such as loitering, break-ins, and unauthorized access—can lead to theft, property damage, and costly liability. These incidents often happen when the property is closed and law enforcement response may be delayed due to limited resources.
To combat these risks, HDSS offers Virtual Guard services—an advanced remote monitoring solution designed to actively deter intruders and suspicious behavior in real time. Using live video surveillance and operator intervention, Virtual Guard can stop criminal activity before it escalates by issuing voice warnings, activating deterrents, and notifying authorities with video evidence.
This proactive approach protects your assets, minimizes downtime, and helps maintain a secure, professional environment—24/7.
Protect Your Business Using Existing Cameras with Virtual Guard Monitoring
HDSS can integrate with your business’s existing security cameras to minimize costs—unlike many providers that require complete equipment replacements. Our Virtual Guard service uses your current infrastructure to deliver real-time monitoring, voice deterrence, and rapid emergency response, helping you protect your property without unnecessary upgrades.
Simple. Powerful. Effective.
✓ Proactive video monitoring that helps prevent crime before it happens
✓ Live and alarm-triggered video sent within 3 seconds of an event
✓ Get instant threat verification through the easy-to-use Verifier App
✓ Loud audio warnings delivered automatically or by a live operator to deter intruders
✓ Control lighting, gates, doors, and sirens—automatically or through a remote operator
✓ Interactive site map gives live operators full situational awareness of your property
✓ All video feeds are securely encrypted to protect your privacy
✓ Seamless integration with your existing alarm system for enhanced protection without a full system overhaul
Virtual Guard Monitoring to Protect Your Business After Hours
Virtual Guard protects your business by providing live, remote video monitoring that deters trespassing, theft, and unauthorized access after hours. Trained operators can issue real-time voice warnings, activate lights or alarms, and alert law enforcement—helping prevent property damage, loss, and liability before incidents escalate.
Smarter Security for Business
Proactive video monitoring is a smarter, more effective way to protect your business assets. Instead of reacting after a break-in or security breach, HDSS Virtual Guard uses intelligent video analytics to detect suspicious activity in real time—before damage or loss occurs. Live operators are immediately alerted, enabling them to intervene with voice commands, trigger lights or alarms, and contact law enforcement with video evidence. This rapid response helps prevent theft, vandalism, and unauthorized access—delivering reliable 24/7 protection for your business.
Enabling operators to see precisely what’s happening
HDSS's Virtual Guard operates by integrating advanced artificial intelligence with cutting-edge video surveillance technology to provide real-time monitoring and proactive security measures. Here's how it works:
1) Monitoring
When the system is armed, HDSS's Virtual Guard monitoring station takes over, with cameras equipped with advanced AI algorithms scanning the premises. These algorithms can detect unusual activities, such as unauthorized access, loitering, or suspicious behavior, and instantly flag them for review by HDSS's Virtual Guard.
2) Detect
Once the AI identifies a potential threat, it sends the information to the HDSS's Virtual Guard. These virtual agents review the flagged activity to determine the nature of the threat and assess the situation.
3) Deter
In real-time, a responding agent will activate two-way audio, lights, sirens, and more to deter the threat.
Dispatch
If the threat continues, HDSS's Virtual Guard agents will escalate the call by dispatching first responders.
Real-Time Alarm Response with Live Intervention
During an alarm event, the business owner or manager receives an instant notification through the mobile app with live video access to the incident. They can immediately respond by dismissing the alert or escalating it to HDSS's Virtual Guard team. If a threat is confirmed, our operators engage the intruder via loudspeaker, warning them to leave the premises. If the individual does not comply, local authorities are dispatched with real-time video evidence and incident details for a rapid and informed response.
How is HDSS's Virtual Guard Different from other Security Solutions?
HDSS Virtual Guard powered by CHeKT technology seamlessly integrates with your existing security system or can be deployed as part of a new installation. Whether you're using an on-site alarm system or a standalone camera setup, our solution is designed to be flexible and fully compatible with most configurations.
Our Visual Alarm Monitoring platform gives HDSS agents a clear, consistent view of all camera activity during an alarm event. Real-time video can be instantly shared with you and law enforcement, allowing for faster, smarter decisions. Operators can also deter intruders with live audio warnings and activate lights or sirens on-site.
With full interactive control over your system, HDSS Virtual Guard delivers unmatched remote monitoring and proactive protection to keep your property secure—day or night.
Why Traditional Security Isn’t Enough—And How HDSS Virtual Guard Fills the Gap
Traditional alarms and standard video surveillance systems often fall short—they alert you after the fact, when it's too late to stop the crime. But today, security needs to do more than just record incidents—it needs to prevent them.
HDSS Virtual Guard powered by CHeKT provides a smarter, real-time solution. When an alarm is triggered, our monitoring agents immediately see exactly what caused it through live video. This instant visual verification allows for faster, more accurate responses. Agents can communicate with you, speak directly to intruders through loudspeakers, and relay detailed information to law enforcement—ensuring faster response and better outcomes. It’s proactive protection built for today’s security demands.
Locations with visual alarm monitoring benefit from faster police responses, higher apprehension rates, and reduced property damage. When monitoring center agents provide real-time details of an active crime, law enforcement can engage more effectively. Often, officers request additional information to enhance situational awareness, ensuring they can apprehend criminals and maintain safety as they approach the scene.
HDSS Virtual Guard, powered by CHeKT, gives our monitoring agents more than just a live video feed—it gives them control. Agents can activate lights, sirens, open or close gates and doors, and issue live or pre-recorded audio warnings to intruders. This real-time interaction allows us to stop suspicious activity before it turns into a crime. Combined with rapid law enforcement notification and video verification, our proactive monitoring approach dramatically reduces incidents, delivering a powerful layer of protection for your property.
HDSS Virtual Guard enhances traditional monitoring by giving our agents instant access to live video during alarm events. This allows them to quickly determine whether the alert is a true threat or just a non-critical event, such as employee activity. By visually verifying each alarm, we dramatically reduce false dispatches—reversing the industry’s 95% false alarm rate into a 95% valid response rate.
If the situation is unclear, our Verify SMS Video feature allows agents to instantly share video clips with you, so you can review and make informed decisions together. This collaborative process improves accuracy, speeds up emergency response, and provides peace of mind with better, more responsive protection.
Book an appointment
Contact us today for a complimentary consultation.
Walk Through
We will customize the ideal security solution for your business, ensuring that all your specific concerns are thoroughly addressed and met.
Installation
Our team will expertly install your security system and provide comprehensive training, ensuring you are fully equipped to use it effectively.
Protected
You are now safeguarded around the clock with our 24/7 outdoor video security.
Ready to protect your property?
Customer Testimonials on HDSS Experience