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  • Writer's pictureHDSS Support

Why Airfob App May Not Work on Older Devices

In the rapidly evolving world of technology, ensuring apps work seamlessly across all devices is a monumental task. This is especially true for innovative apps like Airfob, which utilize advanced features and technologies to deliver a superior user experience. However, it's important to note that the Airfob app may not function as intended on devices that are a bit behind the times - specifically, iPhones older than the iPhone XS or Android phones running on an OS version below Android 10.


Identifying the Issue

If you're experiencing crashes or unresponsiveness while using the Airfob app, there's a possibility that the issue lies not with the app itself but with the device you're using. While our team works tirelessly to ensure broad compatibility, the limitations of older hardware and software can prevent the app from performing optimally.


How to Verify Your Operating System

Before concluding that your device is the root of the problem, it's a good idea to check which operating system version your smartphone is running. Here's how you can do this:

For iPhone Users:

  1. Open the 'Settings' app on your iPhone.

  2. Scroll down and tap on 'General.'

  3. Select 'About.'

  4. Look for 'Software Version.' This line will tell you the current OS version of your iPhone.

For Android Users:

  1. Open the 'Settings' app on your Android device.

  2. Scroll down and tap on 'About Phone' or 'System' (this may vary depending on your device).

  3. Look for 'Android Version.' This section will display the version of Android your device is currently running.


Compatibility Check

After checking your OS version, if you find that your iPhone is below the XS model and running an OS version older than iOS 11, or if your Android device is running on an OS version below Android 10, then it's highly likely that these factors are affecting the Airfob app's performance.


The Solution: Upgrade Your Device

While we understand that upgrading your phone is a significant decision, it's worth considering if you frequently encounter issues with newer apps. Upgrading to a newer model not only ensures compatibility with the Airfob app but also enhances your overall smartphone experience with improved performance, security, and access to the latest features and updates.

In conclusion, while we strive to support as many devices as possible, technological advancements sometimes necessitate newer hardware. By ensuring your device meets the recommended specifications, you can enjoy a seamless and efficient experience with the Airfob app and other modern applications.

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