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  • Writer's pictureHDSS Support

I forgot my login to my cameras!

HIK Connect

Follow these steps if you forgot your login information to your Hik Connect app.

Forgot your username?

If you forgot your username, try using your mobile number as the username. If you did not register with your mobile number, then try an email address.

Forgot your password?

Tap forgot password on the bottom right hand corner and follow the steps