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ClearlySafe Medical Alert

✓ Low Monthly Cost
✓ No Contract
✓ No Equipment to Buy or Maintain
✓ Fall Alert Detection
✓ Mobile Unit with LTE Cellular
✓ GPS & Mobile Network Location Services

ClearlySafe Medical Alert is offered on a lease basis, included as part of your monthly service fee. ClearlySafe Medical Alert is shipped in an activated state and is ready for immediate use upon arrival. Should you no longer need the device, simply return it to terminate your service and cancel your account. Please note, this is not an outright purchase of equipment but a leasing arrangement included in your monthly service plan. A minimum commitment of 3 months is required for this service. If the service is canceled within the first 3 months, the remaining balance for this period will be charged.

Shipping Options

HDSS offers the following shipping options:

Ground Shipping:

Our systems ship via ground service and are guaranteed to arrive within 7 to 10 business days from the date of purchase. Unless specified through a promotion or requested otherwise, this standard ground shipping timeline will apply.

​Shipments are processed once payment is successfully completed. Orders placed on Saturdays or Sundays will be processed the following Monday. Delivery times may be affected by holidays and adverse weather conditions. HDSS is not liable for any delivery delays caused by the carrier.

Order Status

After your order is processed, you will receive a shipping confirmation email that includes the tracking number. For any inquiries or concerns about your order, please reach out to our Customer Support at 1866-951-0209.

Return Policy

To cancel your service with HDSS, call 1866-951-0209. All equipment and accessories must be returned. Cancellation becomes effective on the day ClearlySafe receives the system. If you've purchased the equipment, cancellation is effective upon receipt of a signed Cancellation Letter from ClearlySafe. A prorated refund for any prepaid unused service period will be issued upon receiving either the equipment or the executed Cancellation Letter. Restocking fees may apply, and refund processing can take up to 30 days.

Customer Testimonials on HDSS Experience

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